Take care of your customers or your competition will. What influences a prospect to become a customer? Price is a big factor, but not the biggest. Features and benefits are important, but not enough to sway a decision. The primary factor influencing who receives a purchase order is Customer Service, taking care of your customer's needs. Tamlin understands that satisfied customers are your best salespeople

For superior customer service Tamlin offers Customer Relationship Management software (CRM) built on the premise that your customers, suppliers and business contacts are your most valuable assets. CRM centralizes all of your customer information allowing you to respond to your customers' needs more quickly and accurately getting your customer the information that matters to them most.

· Salespersons can create quotes in the field without connecting to the home office.
· Connect with the home office and automatically convert quotes into sales orders without re-keying.
· CRM keeps laptops synchronized with home office accounting software. Customer information is constantly updated to ensure your sales people have the most up to date information.